Support

Residential FAQs

What to do if I think my bill is incorrect?
Does Raw Energy have an App?
How do I pay?
When can I use my half price nights?
Why have my bills changed?
How do I know if I am a Low user or a Standard user?
How do I close my account?
What should I do if I am a medically dependent customer?

Commercial and Rural FAQs

How much can I save?
What do I have to do with the solar panels?
What are the benefits of using solar panels?
How long do solar panels last?
How much does it cost for a solar array?
Can solar panels be used in cold climates?
How does the commercial billing work?
Can solar panels be used in cloudy weather?
How much energy can a solar panel produce?